When your equipment needs repaired or you need help with software, report your problem to the Information Technology Services’ (ITS) Help Desk by either:
email – ITSHelp@mail.wvu.edu
telephone – 304-293-4444 or 877-327-9260
If the problem cannot be resolved at the ITS Help Desk, it will be forwarded to Extension’s Office of Technology.
To help keep computers updated, our unit sends each office a DVD or jump drive with software (Tech Tools) annually. Some of the software on the DVD can be used on your home computer, while other software is licensed just for your office computer.
Please select from the list below if you need more information or assistance.
- Information Technology Services at WVU
- CD/DVD Duplication
- County Network Attached Storage (Backup System)
- Data Security
- Drivers & Downloads
- Forms & Requests
- Getting Accounts
- Live Audio Streaming
- Mobile Devices
- Office Visits
- ITS Help Desk
- Tech Tools
- Viruses and Spyware